Terms and Conditions

1Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

2Additional non-returnable items:

We collect different types of information to provide a seamless shopping experience.

a) Personal Information (Provided by You)

We collect personal details when you:

  • Register for an account
  • Place an order
  • Subscribe to our newsletter
  • Contact customer support

Collected information includes:
✅ Full Name
✅ Email Address
✅ Phone Number
✅ Shipping & Billing Address
✅ Payment Details (processed securely via third-party payment providers)

3Payment & Transaction Security

🔒 Your financial data is never stored on our servers. All payments are processed through secure third-party gateways such as:

  • PayPal, Stripe, or other payment providers (with PCI-DSS compliance)
  • SSL Encryption to protect payment details during transactions

4Cookies & Tracking Technologies

We use cookies and tracking tools to enhance user experience. These help us:

🍪 Recognize returning visitors and saved preferences
📊 Analyze website traffic and improve performance
📢 Show personalized product recommendations and advertisements

👉 Your Choice: You can disable cookies through your browser settings, but some features may not work properly.

5User Accounts & Data Protection

When you create an account on our website, we take strong measures to protect your personal data:

🔐 Secure Password Protection – We recommend using a strong password
🔐 Two-Factor Authentication (if available) – Adds extra security to your account
🔐 Regular Security Audits – To prevent unauthorized access

Your Rights:
✅ Request access to your stored data
✅ Edit or delete your personal information
✅ Opt-out of promotional emails at any time

6Data Retention Policy

We retain your information only for as long as necessary: Order Details: Kept for transaction records and legal compliance Account Information: Stored until you request deletion Marketing Data: Kept only if you have opted in (unsubscribe anytime)
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